Login and Auth Issues
Common symptoms
- Login loop
- Password reset not completing
- Session expires unexpectedly
Fix checklist
- Use the latest browser version.
- Clear site cookies for Idealy domains.
- Retry in a private/incognito window.
- Complete password reset from the latest email link.
- Confirm you are logging into the correct account.
If still blocked
Contact support with:
- Timestamp of failed attempt
- Browser and OS
- Screenshot of the error